Tell us what you need — we’ll route you to the right person.
Pick a category so your message reaches the right review path. We only use the details you provide to respond.
General
You will receive an immediate automated confirmation with a reference number.
Reaching us
Send a message and you will get an immediate confirmation with a reference number. That confirmation is automated.
Our AI first responder handles routine messages using published Agenarys information. It identifies itself as AI, does not guess, and queues the message for human review when it cannot answer safely.
Billing problems, broken-site reports, score disputes, and other urgent matters receive priority for human review. Score disputes are answered by a person within ten business days, and we publish a correction whenever we get something wrong.
We are a small team. We do not promise that a person will read every routine message. We would rather tell you what we cannot do than promise something faster than we can deliver.