Automated catering inquiry to contract pipeline
Someone submits a catering inquiry on Tuesday afternoon. You are in the middle of lunch service. By Wednesday morning they have already booked someone else. Catering is won in the first 2 hours.
You get 10 catering inquiries a month and close 3. Not because your food is bad. Because follow-up is inconsistent. Some people hear back the same day. Some wait 3 days.
You have no system to track who needs a quote, who needs a contract, and who said yes but never paid the deposit.
The moment a catering inquiry comes in from any source, the system responds within 60 seconds, confirms availability, and asks the 3 qualifying questions needed to build a quote.
Every lead moves through a structured pipeline automatically: inquiry, qualified, quote sent, follow-up, contract, deposit, event confirmed.
Deposits, contracts, and payments are tracked. Clients receive automated reminders before every deadline and confirmation messages before every event.