Automatic rebooking and cancellation recovery
A cancellation comes in at 2pm for a 4pm slot. You are with a client. By the time anyone sees the message the slot is gone.
Your best clients used to come every 4 weeks. Now they come whenever they remember. They never rebook at checkout and you have no system to follow up.
You have 200 clients who have not been in for 90 days. Reaching out manually feels like too much work so no one does it.
The moment a cancellation hits your calendar, VIP Chair-Filler automatically texts your waitlist and clients overdue for a visit. The first to reply gets the slot in under 60 seconds.
After every appointment, the system sends a rebooking message 3 weeks later — at the exact moment their next visit should be on their mind, not at checkout.
Clients who have not visited in 60, 90, or 120 days receive a personalized check-in referencing their last service. Not a generic blast.